For the third consecutive year, Netley Court, a luxury care home in Southampton which is part of the Cinnamon Care Collection, has been recognised in the Awards 2020 as a Top 20 Most Recommended Care Home in the South East – a particularly impressive achievement given there are over 2,945 care homes in the region.

The awards are organised by – the Trip Advisor of the care home industry – and are based on reviews by residents, their families and friends. Care homes were rated against a range of criteria including facilities, care and support, residents being treated with dignity, staff, activities and value for money. Netley Court scored an impressive 9.9/10.

In addition, Cinnamon Care Collection, which runs 13 care homes across the Midlands and South East of England, was named a Top 20 Mid-Sized Care Home Group.

Mark Shockledge, Senior General Manager at Netley Court commented, “It is a huge achievement to have won a Award for the South East region based on reviews from residents’ families and friends. This award follows on from our recent ‘Outstanding’ CQC inspection and is yet another great external endorsement of the exceptional care and support that we pride ourselves on providing to every resident at Netley Court.

“There is no doubt that, like all care homes nationwide, we have faced very challenging times recently. As part of the Cinnamon Care Collection, we have benefited from the Group’s strong leadership which resulted in us putting in place safety procedures and barrier nursing at an early stage and having sufficient PPE throughout.  We have a comprehensive testing process in place, and recent resident test results have all been negative. The safety of our residents is our number one priority; working in partnership with the Group’s leadership team ensures that standards at Netley Court continually remain exceptionally high.”

Amanda Hopkins, Reviews Manager, said, “Choosing a care home can be time consuming and daunting so we hope our awards, which are given to the highest rated homes will help make the search easier. We would like to congratulate Netley Court on being a Top 20 care home in the South East. It is such a big achievement to be named a top rated care home by the residents receiving the care as well as their family and friends.

“Our awards, which also celebrate the excellent care given by care home groups, show that the Cinnamon Care Collection provides high quality care throughout its homes. Care home groups which ensure every one of their care homes have the same high standards and values, with compassion, kindness and dignity at the heart of their care, are making a profound difference to residents’ lives.”

Based on Victoria Road in Netley, with commanding views over Southampton Water, Netley Court provides residential care, day care, respite care and specialist dementia care. For further information or to arrange a visit, please call Kathryn Duffell, Home Admissions Adviser on 02380 450320 or visit